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Terms & Conditions

Although we strive to be a “rule free” zone, there are a few crucial things that you need to know about your booking with us.

1. Deposit – On booking, we ill request £150 as deposit from your credit:debit card details. If we take card details, then we must at all times hold details which are up to date, failing this, your booking may be cancelled by us without further notice. The deposit is to be returned at the end of your stay , minus any damage or lost keys.

2. Payments – You can pay by Bacs or by card but card will involve an addtional 1.5% charge. We make no additional charge for payments in cash.

3. Cancellation

All cancellations should be advised to us in writing, either by post or e-mail.
If you cancel your booking with more than 10 clear days to go then we will refund any deposit received and there will be no cancellation charge.
If you cancel your booking with 10 days or less to go, or you fail to show up on the day of the booking, then we will retain £150. For this reason, you may wish to take out cancellation insurance, which is inexpensive and can be obtained from any good broker.

4. Check In and Out – Check in is only by arrangement with us and we aim to be as flexible as possible to accommodate your needs. We have no formal check in times and we will ask you when you book what you anticipate to be your arrival time in Salisbury. Your room will normally not be ready for occupation until after 2pm on the first day of your stay. Please note, if you arrive after 7pm, you might need to use a self-entry system.

5. No Smoking – Our whole house and garden are no smoking premises. If we have reason to believe that any guest has smoked in their room, then we will apply an additional charge of 50£ for specialist cleaning to be undertaken.

6. Damages and Breakages – Please take care with our accommodation. You are responsible and liable for any breakages or damages that you cause to the accommodation or its contents. Please report these as soon as they occur. We do not normally charge for minor breakages, but we may send you an invoice for repair or making good if the damage or breakage is significant, and we may make an additional charge of £25 if you did not report this.

7. Liability – We do not accept any liability for any damage, loss or injury to any hosts or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.

Byways Apartments - short term apartment lettings near Stonehenge in Salisbury, UK.